* Any product bought from Fairytales.pk online store can be exchanged from the Online Store ONLY, provided it is unused and still has the label and tag in their original state.
* For sale orders, exchanges will be provided for valid reasons only i.e Faulty or incorrect items delivered.
* Refunds are not in cash - the client will be issued a coupon of the same value valid for Online Store ONLY, which can be used immediately or in the future.
* Exchange Policy is only liable within 7 days after the goods are delivered.
* For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty.
* Fairytales.pk does not provide exchange/refund for custom orders.
* For exchange you can contact our customer services by emailing us at info@fairytales.pk or can call and wattsapp us at 00923429863688 along with your order number.
